sultanking88 Privacy Policy

This page describes what we collect when you use sultanking88 and how we keep that data protected. We design our service to meet the requirements of users across supported jurisdictions, which means your information handling follows rules specific to your location. When you open an account, deposit funds through DANAe-walletor other payment methods, and place bets on events like Liga 1 matches or live casino tables, we collect information to verify your identity and secure your account.

Our approach to privacy is straightforward: we collect only what we need to operate the service and comply with local law, we store it securely, and we give you control over your data. We do not sell your personal information to third parties for marketing purposes. This policy explains what data flows through our platform, who has access to it, and what rights you have.

If you have questions about this policy or your data, the contact details are at the end of this page.

What We Collect and Why

When you register an account on sultanking88, we collect your name, email address, phone number, and date of birth. These details serve two purposes: they help us verify your identity in compliance with local gaming regulations, and they allow us to contact you about account security or service updates. During the verification step, we may ask for a copy of your government-issued ID and a proof of address—typically a recent utility bill or bank statement issued in a city like Jakarta or SurabayaThis is a standard identity-verification process (often called KYC, or Know Your Customer) that protects both you and us.

Payment information is handled separately. When you fund your account, whether by ShopeePaye-walletor another method, we record the transaction for accounting and fraud prevention. We do not store your full payment card or bank details on our servers—that data passes directly to our payment processor and is encrypted. We keep a record of the amount, date, and payment method type so you can review your transaction history.

We also collect behavioral information: which games you played, how long you spent in each session, which tournaments you entered, and your betting patterns. This data helps us understand how the platform is used, troubleshoot technical issues, and personalise your experience—such as showing you upcoming Idul Fitri tournaments or new slot games. We do not use this data to manipulate or encourage spending; we use it to improve the service.

Third-Party Processors

We work with several vendors who process your data on our behalf. Payment processors handle your deposit and withdrawal instructions. Email services deliver your account confirmations and security alerts. Cloud infrastructure providers host our servers, which may be located outside Indonesia. These partners are contractually required to protect your data and use it only for the purpose we specify.

Live casino and slot providers (such as the studios that broadcast Dragon Tiger and Aviator games) receive only what they need to operate: your account ID, your bet size, and whether your session is active. They do not see your name or address. Sporting data providers furnish odds and match schedules for football markets, but do not access any of your personal information.

Cookies and Tracking

When you visit sultanking88, we place small files (cookies) on your device to remember your login session, your language preference, and your choice of sport or game category. These cookies are essential for the service to function—without them, you would be logged out after every page load. We do not use cookies to track you across other websites, and we do not share cookie data with advertisers. You can delete these cookies at any time through your browser settings; doing so will simply log you out.

Your Rights and Data Retention

You have the right to request a copy of the personal data we hold about you, to ask us to correct inaccurate information, and to request deletion of your data (subject to legal obligations to retain it for tax or regulatory purposes). If you have concerns about how we handle your information, you can lodge a complaint with the data protection authority in your jurisdiction.

We retain your account data for as long as your account remains active. If you close your account, we keep a minimal record (name, ID number, transaction summary) for five years to comply with gaming and financial regulations, then delete it. Backup copies of your data may be stored off-site for disaster recovery; these are retained for up to 90 days before being permanently erased.

If you wish to exercise any of these rights, or if you have a question about how we handle your information, contact us at [email protected]Include your account email and a brief description of your request. We aim to respond within 14 days.